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Terms And Conditions

About Terms And Conditions

About Terms And Conditions

The XI-VI.com website is owned and operated by XIVI ™.  XIVI ™ is a DBA of TR Brands, LLC.   By using and/or visiting the website, you assent to the following terms and conditions. If you do not a...

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I. DEFINITIONS

“We/us” means XIVI, the seller of the goods. “You” means the customer/consumer. “Goods” means the product. “Content” is defined by any information, data, communications, software, photos, videos, ...

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II. USE OF WEBSITE

For the Terms and Conditions purpose, please note that all content presented on this website is protected by copyrights, trademarks, service marks or other property rights. All custom graphics, ic...

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III. TAX POLICY

All tax charges will be based on state and local tax laws and tax rates for the delivery address you have provided. All tax charges will be displayed on the checkout page. The tax price is not inc...

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IV. SHIPPING

Shipping is calculated at checkout depending on your location, weight, and carrier prices. We offer local pickups, waving shipping fees. 

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V. RETURNS AND EXCHANGES

XIVI offers returns or exchanges within 30 days. This requires all tags in the box with the items. You can request a free shipping label by clicking the 'Contact Us' below to email us. Let us know...

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VI. HANDLING GOODS AND CONDITION OF RETURNED OR EXCHANGED GOODS

Please take reasonable care when opening packaging. All goods should be inspected and tried on with the care of the product in mind.  Items should be returned unused and in reasonable condition, w...

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VII. INTERNATIONAL

This website may be accessed from countries outside the United States.  Shipping costs to international purchases may be increased.

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VIII. PROMOTIONAL

We may run special promotions from time to time, and offer personal discount codes. Unless otherwise stated, promotional codes can not be used in conjunction with another discount code and will on...

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IX. GIFT CARDS

XIVI Gift Cards are available between the value of: $100-$500. If you would like to purchase a larger value, we can do so over the phone. All Gift Cards are redeemable online and in store. One gi...

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