Terms And Conditions

About Terms And Conditions

The XI-VI.com website is owned and operated by XIVI ™. XIVI ™ is a DBA of TR Brands, LLC. By using and/or visiting the website, you assent to the following terms and conditions. If you do not agree with these terms and conditions, then please do not use the website. Any amendment to these Terms and Conditions will only be effective if signed by a director of XIVI. Please read the terms and conditions carefully.

I. DEFINITIONS

“We/us” means XIVI, the seller of the goods. “You” means the customer/consumer. “Goods” means the product. “Content” is defined by any information, data, communications, software, photos, videos, graphics, music, sound, and other materials and services that can be viewed on our website. “Personal Data” means any information that could identify you directly or indirectly.

II. USE OF WEBSITE

For the Terms and Conditions purpose, please note that all content presented on this website is protected by copyrights, trademarks, service marks or other property rights. All custom graphics, icons, logos, and service names are registered trademarks or service marks through XIVI ™. Nothing in these terms of use grants you any right to use any trademark, service marks, logos, or any trademark relating to the name XIVI ™ or TR Brands, LLC.

III. TAX POLICY

All tax charges will be based on state and local tax laws and tax rates for the delivery address you have provided. All tax charges will be displayed on the checkout page. The tax price is not included in the product cost. If you return an item for a refund, you will also receive a refund for the taxes that were applied to your order or item. Taxes will also be applied to shipping costs when required.

IV. SHIPPING

Shipping is calculated at checkout depending on your location, weight, and carrier prices. We offer local pickups, waving shipping fees.

V. RETURNS AND EXCHANGES

XIVI offers returns or exchanges within 30 days. This requires all tags in the box with the items. You can request a free shipping label by clicking the 'Contact Us' below to email us. Let us know your order number and if you would like to return or exchange any product(s). If you plan to exchange an item. We will ship out a new item as soon as we receive your returning item(s) to ensure the product(s) have not been damaged. When using a discount code, you will only be...

Please take reasonable care when opening packaging. All goods should be inspected and tried on with the care of the product in mind. Items should be returned unused and in reasonable condition, with all tags and care labels in the returned box. If the product is damaged, it may or may not be accepted. If the product is not accepted then it will be sent back to you without a refund. For hygiene purposes we will not accept returns/exchanges for underwear.

VII. INTERNATIONAL

This website may be accessed from countries outside the United States. Shipping costs to international purchases may be increased.

VIII. PROMOTIONAL

We may run special promotions from time to time, and offer personal discount codes. Unless otherwise stated, promotional codes can not be used in conjunction with another discount code and will only be applicable for one purchase. We reserve the right to change or terminate any promotion or discount code without any notice, at any given time. Unfortunately, we can not reimburse you the difference after you have placed an order on a full price item that has gone on sale shortly after.

X. PRODUCT AUTHENTICITY

XIVI ™ does not trade with auction sites. We are not able to verify the authenticity or quality of an item sold to you under such sites even with the XIVI name.

XI. DATA PROTECTION

Confidentiality and security of your personal data are important to us at XIVI. We offer personalized services while respecting your privacy. We use the information collected through XI-VI.com to: Process your order (This includes address and phone numbers) Contact you through email with further offers and newsletters. We may use any information provided if there is a concern of fraud. Please note we may be required to pass information to authorities if requested to do so. We may terminate this agreement without notice to you. All payment information including card...

XII. LIABILITY OUTSIDE OUR CONTROL

We will not be held liable of any failure to perform under a contract that is caused by an event outside of our control. These events include but are not limited to the following: Events beyond our control, lock-outs, actions by third parties, civil commotion, riot, invasion, terrorist attack, threat of any kind, war (declared or not), fire, explosion, storm, flood, shipping, aircraft, transportation, and other events not listed here.